I. Shevchenko, N. Smagulova, O. Yefymenko, and A. Rakhmatulina, “Quality management of passenger transport by road transport in time deficit conditions”, in STRATEGIC-ORIENTED MANAGEMENT OF THE TRANSPORT INDUSTRY: LOGISTICS APPROACHES, INNOVATIVE SOLUTIONS AND MANAGEMENT MODELS, I. Levchenko and I. Dmytriiev, Eds. Kharkiv: TECHNOLOGY CENTER PC, 2025, pp. 83–101.