SHEVCHENKO, I.; SMAGULOVA, N.; YEFYMENKO, O.; RAKHMATULINA, A. Quality management of passenger transport by road transport in time deficit conditions. In: LEVCHENKO, I.; DMYTRIIEV, I. (eds.). STRATEGIC-ORIENTED MANAGEMENT OF THE TRANSPORT INDUSTRY: LOGISTICS APPROACHES, INNOVATIVE SOLUTIONS AND MANAGEMENT MODELS. Kharkiv: TECHNOLOGY CENTER PC, 2025. p. 83–101. DOI: 10.15587/978-617-8360-14-6.ch7. Disponível em: http://monograph.com.ua/catalog/chapter/978-617-8360-14-6/3225. Acesso em: 1 jul. 2025.