Assessment of the efficiency of work control of the employees of the motor transport enterprise

Authors

Illia Dmytriiev
Kharkiv National Automobile and Highway University
https://orcid.org/0000-0001-8693-3706
Inna Shevchenko
Kharkiv National Automobile and Highway University
https://orcid.org/0000-0003-0758-9244
Larysa Achkasova
Kharkiv National Automobile and Highway University
https://orcid.org/0000-0002-4519-7789

Keywords:

road and transport system, road transport, railway transport, road construction, transport and logistics services, competences of employees, control, quality of transport services

Abstract

The control function is one of the main functions of management and ensures that the organization achieves its goals. This is a cost-effective function, so the question of assessing the effectiveness of control performance is relevant. The category of efficiency is complex and multifaceted, this explains the influence of many factors on the effectiveness of control. The purpose of the chapter is to develop a methodology for assessing the effectiveness of monitoring the work of the company's employees.

The system of criteria for effective control was further developed by supplementing the existing system with other criteria taking into account the basic principles of effective control. In addition, the method of assessing the effectiveness of control has been further developed, which, unlike the existing ones, has a complex nature and takes into account the specifics of the work of various groups of personnel of the motor vehicle enterprise: the personnel of the control apparatus, drivers and repair workers.

The resulting technique allows enterprises to increase the level of efficiency of their activities, profit and competitiveness due to the optimization of the control function and increase its effectiveness, to identify the weakest points in the existing control system and to develop measures for their improvement.


INNOVATIVE DEVELOPMENT OF THE ROAD AND TRANSPORT COMPLEX: PROBLEMS AND PROSPECTS

Downloads

Pages

90-108

Published

May 7, 2023

Details about the available publication format: PDF

PDF

ISBN-13 (15)

978-617-7319-71-8

How to Cite

Shevchenko, I., & Achkasova, L. (2023). Assessment of the efficiency of work control of the employees of the motor transport enterprise. In I. Levchenko & I. Dmytriiev (Eds.), INNOVATIVE DEVELOPMENT OF THE ROAD AND TRANSPORT COMPLEX: PROBLEMS AND PROSPECTS (pp. 90–108). Kharkiv: TECHNOLOGY CENTER PC. https://doi.org/10.15587/978-617-7319-71-8.ch6